Phone
Mon–Fri: 10 AM–10 PM
Sat–Sun: 11 AM–11 PM
WE’RE HERE FOR YOU
Support Center
Got a question? Need help with your Chicken Rush order? Reach out in Birmingham!
REACH OUT
Contact Us
We’re here to help with any questions, issues, or feedback about your Chicken Rush experience in Birmingham. Fill out the form below, and our team will get back to you within 24 hours. Whether it’s about an order, delivery, or just a friendly hello, we’re all ears (and wings)! Please include as much detail as possible so we can assist you quickly.
GET IN TOUCH
Email
Phone & Email
Need quick help? Reach out to our Birmingham team via phone or email. We’re available during business hours to answer questions about orders, delivery, or anything else on your mind. Our friendly staff is ready to ensure your Chicken Rush experience is as crispy and satisfying as our chicken.
Responses within 24 hours
VISIT US
Find Us
Swing by Chicken Rush in Birmingham for a crispy, bold meal in person! Our City Road location is easy to reach by car, bus, or train. Check the map below for directions, and see our public transport tips to plan your visit. We’re excited to serve you our signature chicken in the heart of Birmingham.
Address
146D City Rd, Birmingham B16 0NJ, United Kingdom
Public Transport
- Bus: Routes 80, 82, and 87 stop at City Road (5-min walk).
- Train: Jewellery Quarter Station (10-min walk).
- Parking: Limited street parking; nearby car park on Dudley Road.
WHEN WE’RE OPEN
Opening Hours
Chicken Rush is ready to serve Birmingham’s crispy chicken lovers nearly every day of the week. Whether you’re craving a late lunch or a midnight snack, check our hours below to plan your visit or order. Our kitchen is always fired up to deliver bold flavors when you need them.
Monday–Friday
10:00 AM – 10:00 PM
Saturday
11:00 AM – 11:00 PM
Sunday
11:00 AM – 10:00 PM
WE COME TO YOU
Delivery Zones
Craving Chicken Rush but can’t make it to City Road? We deliver our crispy, bold meals across Birmingham and nearby areas. Check our coverage zones below to see if we’re coming to your postcode. Most orders arrive within 30–45 minutes, hot and fresh, straight from our Birmingham kitchen.
- B1, B2, B3: Central Birmingham – 30 min delivery.
- B5, B6: Digbeth, Jewellery Quarter – 30–35 min delivery.
- B15, B16: Edgbaston, Ladywood – 25–30 min delivery.
- B18, B21: Winson Green, Handsworth – 30–40 min delivery.
- B66, B67: Smethwick – 35–45 min delivery.
Delivery times may vary due to traffic or high demand. Order online for real-time tracking!
GRAB & GO
Pickup Info
Prefer to pick up your Chicken Rush order in Birmingham? Our City Road location makes it quick and easy to grab your crispy chicken. Place your order online or in-store, and follow our simple pickup process to get your meal hot and fresh. Here’s everything you need to know for a smooth experience.
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Place Your Order
Order online or at our Birmingham counter. Most orders are ready in 10–15 minutes.
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Bring ID
Show your order confirmation or ID at pickup to verify your order.
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Queue & Collect
Join the pickup queue at our City Road location and collect your order from the counter.
YOUR QUESTIONS
Frequently Asked Questions
Got questions about ordering, delivery, or anything Chicken Rush? Our Birmingham team has answers! Check out our FAQs below for quick solutions to common queries. From payment options to dietary info, we’ve got you covered with clear, friendly answers to make your experience as smooth as our crispy chicken.
Order online via our website or app, or visit our Birmingham store at 146D City Road. Select your items, customize as needed, and choose delivery or pickup at checkout.
We accept credit/debit cards, Apple Pay, Google Pay, and cash (in-store only). Online payments are processed securely through our trusted platform.
Contact us within 5 minutes of placing your order at +44 121 555 2931 or via email. Once preparation starts, changes may not be possible.
Yes! Check our Veggie & Alt Options on the menu for plant-based burgers, wraps, and nuggets. All are clearly marked with ingredients and allergens.
Sign up online or in-store to start earning 5 points per £1 spent. Redeem points for free items like sides, mains, or combos. Check the Deals page for details!
Our menu page lists allergens and ingredients for all dishes. Contact us before ordering to discuss specific needs, and we’ll do our best to accommodate.
Delivery typically takes 30–45 minutes within our Birmingham zones (B1, B5, B15, etc.). Track your order online for real-time updates.
Cancellations are possible within 5 minutes of placing your order. Contact us immediately via phone or email to request a cancellation.
FIX IT FAST
Order Troubleshooting
Running into an issue with your Chicken Rush order in Birmingham? We’re here to help resolve common problems quickly, from missing items to payment hiccups. Check the solutions below for fast fixes, or reach out to our team for personalized support. We want your crispy chicken experience to be perfect every time.
Missing Items
Check your order confirmation first. If something’s missing, contact us within 24 hours with your order number, and we’ll send replacements or issue a credit.
Wrong Order
Received the wrong meal? Let us know via phone or email with your order details, and we’ll correct it with a free replacement or refund.
Delivery Delays
Track your order online for updates. If it’s delayed beyond 45 minutes, contact us, and we’ll investigate with our Birmingham delivery team.
Refund Requests
Refunds are processed within 5–7 business days for valid issues (e.g., incorrect or missing items). Email us with your order number and details.
WE’VE GOT YOU
Still Need Help?
If you’re still having trouble or have a question we haven’t answered, our Birmingham Chicken Rush team is ready to assist. Reach out via phone, email, or the contact form above, and we’ll get back to you within 24 hours to ensure your experience is as bold and satisfying as our chicken.